How can we help you?
Getting Started
Add your assets to start managing all your conversations in one place
Admin
Learn how to manage your BrandBastion account.
Analyze
Inform your marketing decisions with social data and analytics
Workflows
Automate repetitive tasks to get better insights and empty your inbox faster.
Moderate
Protect your brand and community by hiding harmful conversations
Publish
Boost your brand's presence with convenient content posting.
Engage
Easily engage with your audience by leveraging AI to prioritize efforts
FAQs
Dive deeper into the platform's functionalities with FAQs
Release Notes
Learn about the latest features added.
Engage
How to respond and prioritize conversations using the Smart Inbox
Working as a Team in the Smart Inbox
Setting up and Using Saved Replies
Common replying/hiding errors
How to add Facebook & Instagram private messages and direct messages to your coverage
Understanding the Engage Section: What Each Tab Means for Community Management
How can I batch manage my conversations?
Troubleshoot missing messages from the platform
New Workflows Functionality!
How to Engage With Trustpilot Reviews in BrandBastion