Understanding historical and real-time crawling capabilities
There are certain limitations to what BrandBastion can crawl historically and in real-time based on the API limitations of various social media platforms.
What we'll crawl historically:
Comments on organic posts on Facebook, Instagram, and TikTok
Comments on ad posts (not using dynamic ads) on Facebook and Instagram.
What we'll crawl in real-time (new conversations will only be crawled from the moment you grant us access):
Twitter conversations (including replies, quotes and mentions).
Comments on Facebook Dynamic Ads.
Private messages on Facebook and Instagram.
Instagram Story Replies and Story Mentions.
Comments on LinkedIn