Reconnecting your assets to BrandBastion
Some of your assets (social profiles and ad accounts) are connected to BrandBastion with access tokens.
These access tokens provide temporary and secure access to your data. BrandBastion will lose access to your profiles and you'll need to re-authenticate if one of the following happens:
- The access token expired - Most access tokens will expire every 60 days and you'll need to reconnect your assets at that point.
- Your username or password of the social account changed
- The person who initially connected the asset lost access to that asset
Check which assets need to be reconnected
Check the status column to check which assets need
reconnected.
- The assets that are expired are highlighted in red.
- The assets that are about to expire are in yellow.
Click Reconnect
Click Reconnect and login with your account.