How to use the Archive Workflow to empty your inbox faster

You can expedite inbox management by automatically archiving content based on predefined keywords or tags.

Ideas to use this workflow to declutter your inbox ⬇️

Automatically archive all irrelevant messages

You can set up auto-archive workflows to keep your queues clean by automatically archiving messages that are not valuable for engagement or customer care.

Options include:

  • Common keywords:
    Auto-archive messages containing keywords typically used by bots or spammers.

  • Moderation tags:
    Auto-archive any comments tagged by BrandBastion’s moderation system as:

    • Spam

    • Discrimination

    • Competitor promotions

    • Socio-political discussions

🛡️ Auto-archive based on moderation tags is available for clients on the Reputation+ and Engage+ plans.

Auto-archive collab requests

  • Automatically archive all content creator collaboration requests based on common keywords (if you're not accepting new collaborations)

Auto-archive Phishing DMs

Create keyword-based rules to auto-archive phishing DMs or scams often seen on social media platforms (e.g., “your account will be deleted”, “verify your page”).

Auto-archive usertag comments

Auto-archive comments that are simply tagging other users with nothing else (e.g., "@friend")