Skip to main content
    0%

    Frequently Asked Questions

    1. Customer knowledge base
    2. FAQs
    Frequently Asked Questions
    1. Customer knowledge base
    2. FAQs
    Contact us

    Frequently Asked Questions

    Does BrandBastion Intelligence also cover hidden comments?Why can’t I find a specific post on BrandBastion?Why can’t I see the ad information on some posts?How to Enable Multifactor Authentication (MFA)?Why are usertags separated in the sentiment filter?What does it mean to hide a comment on each platform?What type of message / conversations do you crawl?Do you crawl comments on dynamic ads?What is considered a social profile?How to find the Facebook Post ID?Can I reply to comments made on Page Backed Instagram Accounts?Why does a TikTok ad comment show "sponsored content" as the responder instead of the brand's username?What reporting options are available?Can I track my team’s performance (response times, productivity, etc.)?How does the AI decide what needs a response?Which AI models do you use?Can I prioritize certain messages or users?How long do you keep data for?
    0%
    0%