Different types of filters and how they work
First choose what you want to cover in your search (platforms, campaigns, ad sets, etc.)
- Asset Groups - Collection of assets (e.g. social pages, profiles, or ad accounts) that help you keep your account organized. You can create these asset groups in My Account / Assets.
- Date Frame: Filter results by publishing date of comments
- Platforms: choose what platforms you want to be covered (Facebook, Instagram, Youtube or Twitter)
- Post Type: choose if you want to see paid, organic, or a combination of both:
- Pure Organic: Pure organic posts that are only visible on the page.
- Boosted Posts: An organic post that you've paid to reach a wider audience of your choosing. A boosted post is still considered an ad, but it may contain a mix of organic and paid comments.
- Pure Ads: Posts that are only visible to the audience targeted by the ad campaign. It includes DLA, PAC, and SAC ads with Instagram placement and Dynamic Catalog Ads with Facebook placement.
- Unlinked Ads: Similar to Pure Ads, unlinked ads are only visible to the audience targeted by the ad campaign. This filter will include dynamic ad types (e.g.: DLA, PAC, and SAC ads with the Facebook placement) with the Facebook placement as well as ads run through any ad accounts BrandBastion does not have access to.
- Assets: choose a page, ad account, social profile. You can find the asset by ID or Name.
- Campaigns: choose one or more campaigns. You can find the asset by ID or Name.
- Ad Sets: choose one or more ad sets. You can find the asset by ID or Name.
- Ads: choose one or more ads. You can find the asset by ID or Name.
- Targeting: choose one or more countries targeted in your ads or organic post targeting. Available for Facebook and Instagram.
- Post IDs or URLs: filter by a specific post ID or URLs.
- Comment Author(s): choose one or more users that are commenting on your posts
- Comment Sentiment: Find positive, negative, user tag or neutral comments, or a combination of different sentiment categories.
- Comment Keywords: Filter all the conversations for a particular keyword. By adding two or more keywords, you’ll see all conversations with at least one of those keywords. If you activate “translation” all keywords you wrote will be translated so you can see comments in other languages.
- Comment Languages: Filter by the comment’s language
- Twitter Types: by default, you'll only see owned Twitter conversations (replies). Add Twitter Mentions and Quote Tweets to these filters to also see them in your results.
After you chose all your filters, click on “Apply Filter”.